Question 1

My air-conditioner is turned on, but the air flowing out is not cold. Why is this so?

Accepted Answer

This usually means the compressor may be defective. The compressor drives the cooling cycle through the evaporator and condenser coils. If it’s not working, cool air won’t be produced. A professional technician is needed to repair it.

Question 2

Why is water leaking from my air-conditioner?

Accepted Answer

A clogged drainage pipe can cause water to leak. Normally, condensed water flows through this pipe to a nearby drain. Servicing is needed to vacuum and clear the blockage.

Question 3

My air-conditioner has been running for a few hours. Why is my room still warm?

Accepted Answer

It could be due to a dirty indoor fan coil, a dirty outdoor condenser, low refrigerant levels, or an undersized aircon unit for your room. All of these reduce cooling efficiency.

Question 4

Why is my air-conditioner not working?

Accepted Answer

Check your electrical panel. A common issue is that power isn’t being supplied to the unit due to a tripped circuit.

Question 5

Is there an advantage to consistent air-conditioner servicing?

Accepted Answer

Yes. Regular servicing improves cooling, lowers electricity use, reduces leaks and repairs, and extends the life of your unit.

Question 6

How often should I service my air-conditioner?

Accepted Answer

Residential units should be serviced every 3 months. Commercial units may need monthly servicing, depending on usage and environment.

Question 7

Can I service my air-conditioner myself?

Accepted Answer

You can clean the air filter and outer panel every two weeks. But for complex issues or newer models, it’s best to call a professional.

Question 8

Why is my air-conditioner making noise?

Accepted Answer

Noise may be caused by dirty components, loose installation, or faulty parts in the indoor or outdoor unit.

Question 9

Why does my air-conditioner produce smelly air?

Accepted Answer

Microbes can grow inside the warm, humid indoor fan coil unit. This can produce foul smells. A chemical treatment may be needed.

Question 10

Why does my air-conditioner need chemical cleaning?

Accepted Answer

If your unit is badly choked, general servicing may not be enough. Chemical cleaning thoroughly cleans each component.

Question 11

Why must the fan coil unit be dismantled during chemical cleaning? Can I use a water tray instead?

Accepted Answer

No. Dismantling allows for deep cleaning of internal parts and prevents chemical residue buildup that can corrode the fan coil.

Question 12

What are the types of air-conditioners your company services?

Accepted Answer

We service various types including window, residential, commercial, and casement units.

Question 13

What is the list of air-conditioning services your company offers?

Accepted Answer

We offer servicing, maintenance, chemical overhauls, chemical cleaning, repairs, installations, evaluations, and consultations.

Question 14

What should I look out for when deciding on an air-conditioning contractor?

Accepted Answer

Look for a reputable company with good reviews, experience, and warranty on after-service.

Question 15

My air-conditioner’s refrigerant is leaking gas. What should I do?

Accepted Answer

Don’t try to refill it yourself. Call a certified technician to perform a pressure test, locate the leak, repair it, and top up the refrigerant properly.

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